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SERVICE
SERVICE SERVICE
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- We are a full
service dealership
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New Vehicle
Sales
- We are a Blue Oval Certified Ford
Dealership with a commitment to high
customer service and satisfaction. We have
a huge selection of all of the newest
models because we stock up. Not only are
we a very large Ford dealer but we also
have a storage facility were we can pack
in extras of each model line. We are one
of the first Ford Dealers to be delivered
when the new model lines are released and
we are one of the last to run out.
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Pre-owned Vehicles
- We have a large selection of pre-owned
vehicles but we do not retail every
vehicle that comes in. If it isn't nice,
we won't retail it. Our reputation is too
important to us. All of our pre-owned
vehicles come with an Autocheck vehicle
history report. They have been fully
inspected and serviced. And we stand
behind them with our used car guaranty.
They come with a minimum of our 30-day,
1,000-mile limited warranty. Many of them
are still under the manufactures warranty.
We also of an unconditional 7-day
exchange. We have many repeat and referral
customers because of our commitment to
high quality vehicles, service and
customer satisfaction.
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Financing
- We have an excellent finance
department who care about your needs. With
a wide range of programs through over 27
major lenders we have a program that will
best serve you. We offer Fast approvals at
competitive terms and are confident that
you will be very satisfied with our
professionalism and service.
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Service Center
- A large number of our repeat customers
come from people who take advantage of our
world class service department. Koons
Sterling Ford's service department is in
the top 10% in the country for customer
satisfaction with Ford. We offer service
loaners and have a modern customer lounge
with internet access and a plasma TV. Our
service department is top notch with a
reputation of fixing the problem right the
first time. We are very competitive with
our service prices and will save you time
and money by getting it right the first
time.
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Parts Center
- Our million dollar parts department
compliments our service department well.
We only carry authentic Ford parts and
Ford approved parts. We have over a
million dollars worth of parts in stock
ready for you and on hand for our service
department. We also have a fantastic
locator and runner service that will get
us most parts with in a day. If we don't
have it, we will get it very quickly.
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- Other Services
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Online Appraisal Form
- We offer a personalized
appraisal form that asks all the right
questions to give you a guarantied
appraisal value.
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- National Tag & Title Service
- We can handle your tag
& title work for all states except Alaska
& Massachusetts.
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Shipping
- We can assist with
shipping your new or pre-owned vehicle
anywhere in the US and will offer sound
advise even if you aren't buying from us.
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Financing
- With Ford Motor Credit & over 27
affiliated lenders, we have a program
that is right for you...
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Read more
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Service
- Fix it right the first time! With the
most ASC Certified and Master
technicians, you can count on the
service and experience your car
deserves...
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- Service Center
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Owner's
Circle
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| Phone us: |
703-430-7700 |
| FAX us: |
703-430-8643 |
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Parts
- Carrying only Ford and Ford approved
parts, we ensure you get the right part
that is designed specifically for you
vehicle...
Order
Online
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| Phone us: |
703-430-7700 |
| FAX us: |
703-430-1357 |
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